Shipping Policy

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard shipping estimate: 3–7 business days

Expedited or express options may be available at checkout.

Delivery delays can occasionally occur due to carrier service or weather conditions.

Local Pickup (if applicable)

We offer complimentary local pickup at Solé Hair Studio. You will receive an email notification when your order is ready. Pickup must be pre-arranged during studio hours.

Order Confirmations & Tracking

Once your order has shipped, you will receive a confirmation email with tracking details (if applicable). Please allow 24–48 hours for tracking information to update.

Lost or Damaged Items

Solé Hair Studio is not responsible for lost, damaged, or stolen items during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

You will be asked to provide:

 • Photos of the item and packaging

 • The order number and shipping confirmation

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